# Privacy Policy
**Effective Date:** May 19, 2026
This Privacy Policy describes how the Jon Tharp Team at Keller Williams Franklin ("we," "us," or "our") collects, uses, and protects information when you visit jontharphomes.com, smokymountainhomes4sale.com, or any other website operated by us (the "Site"). By using the Site, you agree to the practices described in this policy.
## Who We Are
The Jon Tharp Team is a real estate group affiliated with Keller Williams Franklin, located at 1573 Highlands Road, Franklin, North Carolina 28734. Business operations are conducted through JMB LLC. We serve buyers and sellers throughout Western North Carolina and the Smoky Mountain region.
Contact: info@jontharphomes.com | (828) 347-9474
## Information We Collect
We collect information you provide directly to us, and information automatically gathered when you use the Site.
**Information you provide:** When you complete a form, sign up for property alerts, request a market report, or contact us, we may collect your name, email address, phone number, mailing address, property preferences, search criteria, and any other information you choose to share.
**Information collected automatically:** We collect usage information through cookies, web beacons, and similar technologies, including IP address, browser type, device identifiers, pages viewed, time spent on pages, referring URLs, and search terms.
**Information from third parties:** We may receive information about you from multiple listing services (MLS), our brokerage, marketing partners, and analytics providers.
## How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide real estate services
- Send listing alerts, market updates, and newsletters you request
- Operate, maintain, and improve the Site
- Personalize content and property recommendations
- Communicate with you about properties, transactions, and events
- Comply with legal, regulatory, and professional licensing obligations
- Detect, prevent, and address fraud or technical issues
## How We Share Your Information
We do not sell your personal information. We share information only in the following circumstances:
- **Service providers:** With companies that provide services on our behalf, including Real Geeks (website platform), Follow Up Boss (customer relationship management), email and SMS providers, and analytics services such as Google Analytics
- **Brokerage and MLS:** With Keller Williams Franklin, Carolina Smokies MLS, Highlands Cashiers MLS, and other multiple listing services as required for real estate transactions
- **Cooperating agents and lenders:** With agents, brokers, lenders, title companies, and inspectors involved in a transaction at your request
- **Legal compliance:** When required by law, court order, or to protect rights and safety
## Cookies and Tracking Technologies
The Site uses cookies and similar technologies to remember preferences, analyze traffic, and improve functionality. You can disable cookies through your browser settings, but some features of the Site may not function properly without them.
We use Google Analytics to understand how visitors use the Site. To opt out of Google Analytics tracking, install the Google Analytics Opt-out Browser Add-on.
## Your Rights and Choices
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal retention requirements
- Unsubscribe from marketing emails using the link in any email
- Opt out of text messages by replying STOP
California residents have additional rights under the California Consumer Privacy Act, including the right to know what information we collect, the right to request deletion, and the right not to be discriminated against for exercising these rights.
To exercise any of these rights, contact us at jon@jontharphomes.com.
## Data Security
We use commercially reasonable physical, technical, and administrative safeguards to protect the information we collect. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
## Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
## Changes to This Policy
We may update this Privacy Policy periodically. The "Effective Date" above will reflect the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
## Contact Us
For questions about this Privacy Policy or our information practices:
Jon Tharp Homes at Keller Williams Franklin
1573 Highlands Road
Franklin, NC 28734
info@jontharphomes.com
(828) 347-9474
